Privacy Policy

Introduction

This Privacy Policy describes how EXCEED+APP ("we," "us," or "our") handles information when you use our websites, applications, and related services (collectively, the "Services"). By using the Services, you agree to this policy and our Terms of Service.

Information we collect

We may collect information such as:

• Account and profile data — for example, name, email address, and credentials you provide when you register or sign in (including when you use a third-party identity provider).
• Usage and technical data — such as device type, browser, approximate location derived from IP address, log data, and interactions with the Services, to operate and improve the product and to keep it secure.
• Content you submit — for example, exams, questions, files, and other materials you upload or create within the Services, as needed to provide features you use.

How we use information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Authenticate users, prevent fraud and abuse, and protect security;
• Communicate with you about the Services, including support and service-related notices;
• Comply with law and enforce our terms and policies.

Sharing

We do not sell your personal information. We may share information with service providers who assist us in hosting, analytics, communications, or security, subject to appropriate safeguards. We may also disclose information if required by law or to protect rights, safety, and integrity of users and the Services.

Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. You can contact us using the details your organization provides for support. We may need to verify your request before responding.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.

International transfers

If you access the Services from outside the country where we operate servers or subprocessors, your information may be transferred to and processed in other countries where privacy laws may differ.

Children

The Services are not directed to children under the age where parental consent is required for collecting personal information under applicable law. If you believe we have collected information from a child inappropriately, please contact us so we can take appropriate steps.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

Contact

For privacy-related questions, contact your organization's administrator or the support channel published for EXCEED+APP.